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How eSIM works

From purchase to connected in minutes

No shops, no queues, no plastic SIM. Just a QR code and your phone.

Four simple steps

Set up in less time than a coffee

01

Check your phone

Most phones from 2018 onward support eSIM. Your device must be carrier-unlocked.

02

Buy and scan

Choose a plan and we email your QR code instantly. Scan it to install the eSIM profile.

03

Travel

Your plan activates when you arrive and connect to a partner network at your destination.

04

Stay connected

Use data, maps and hotspot as usual. Top up any time from your account.

Compatibility

Does my phone support eSIM?

If your phone is on this list and carrier-unlocked, you're good to go.

More answers in the help centre
  • iPhone XR / XS and newer
  • Samsung Galaxy S20 and newer
  • Google Pixel 3 and newer
  • iPad Pro / Air with cellular
  • Huawei P40, Mate 40 Pro
  • Most 2020+ unlocked Androids
Good to know

Common questions

Do I keep my normal number?

Yes. Your physical SIM stays in the phone for calls and texts — the AIR eSIM handles data only.

When should I install it?

Install before you fly while you have Wi-Fi. The plan starts when it first connects abroad.

Can I share the connection?

Hotspot is supported on our plans, so laptops and travel companions can share your data.

Ready when you are

Pick a plan for your next trip

Live pricing across 200+ countries and regions.